A limited number of people can be adequately accommodated on our group travel programs. Tickets, meals included, and other features of a successful day trip are arranged months in advance. It is imperative that you make the earliest possible decision about upcoming trips by calling your reservation in to 304 727 8696 or register on our website capitolcoachwv.com. For your convenience, you may pay by check and mail to:
8 Alice Street, St. Albans, WV 25177 or use your credit/debit card on line at capitolcoachwv.com. A reservation is not confirmed until the payment is received. When there are only a few seats left on a tour, we strongly recommend you use your credit card to confirm. Day trips are normally under $100.00 and are due in full at the time of booking.
OVERNIGHT - MULTI-DAY TOUR RESERVATIONS:
A $100.00 deposit per person is required to reserve all overnight tours. Once again you may mail your payment to
8 Alice Street, St. Albans, WV 25177 or use your credit/debit card on line at capitolcoachwv.com Hotels, tickets, and meal deposits are based on a minimum number of participants so your initial deposit is paid to confirm our obligations to the suppliers. Payment in full is due (30) days prior to departure. Please note in your calendar when final payment is due, we do not send final bills in the mail.
Each travel adventure is fully hosted by a tour director or tour escort whose responsibility includes the handling of all details of the program as well as complete attention to the comfort of each passenger. Any special request should be made prior to departure through our information e-mail or brought to the attention of the host prior to departure. Directors/escorts are credentialed as certified teachers, graduates in the tourism industry, business or CTIS (Certified Tour Industry Specialists). All local step-on guides on tour are licensed by the city/state/country in which they are conducting the tour. We provide an internship program with local universities in West Virginia with students pursuing a degree in the tourism industry to gain college credit hours for escorting our County Roads…Come Home to Wild Wonderful West Virginia tours.
Capitol Coach is aware of the fact it is necessary at times to cancel a trip that has already been paid. While we understand that these last minute cancellations are at times unavoidable, it is not always possible for us to receive a refund in full from the suppliers we have paid on your behalf.
If we are successful in obtaining refunds you will be notified. To receive all or a portion of a refund we highly recommend trip insurance. We are unable to provide full refunds when your payment is received after the 30 day payment deadline due to the fact we have already paid nonrefundable deposits to our suppliers in arranging your reservations.
FINAL TOUR INFORMATION:
Seven (7) to ten (10) days prior to departure you will receive final tour information and any changes of departure times or boarding locations.
Gift Certificates Available
Give the gift of travel! Many times we are all searching for the perfect gift for a friend or family member when those special days such as a birthday, Mother’s Day, graduation or Christmas comes around. Often we just want to say thank you to someone special. Why not give the gift of travel? We issue gift certificates and deliver them on your behalf or we will forward the certificate to you.
Capitol Coach Connections Dollars:
As our way of saying thank you to our loyal customers and the new folks who will be joining us this year we are giving away Capitol Coach Connections $$ Dollars $$ on each of our tours. These dollars may be used as discounts on future trips. We have already given away several hundred dollars and the new dollars are printed and ready to go for the 2019 tour season. Don’t miss out on the chance to win.
Simply, Go with us!
Once again this travel season we will award gift certificates on our December day trips. This is our way of saying thank you for your loyalty and support throughout the year.
We Look Forward to Serving You:
Capitol Coach Connections is excited for our 2019 tour season. Serving you and your travel needs is a job that demands a team effort and we are all committed as a team. From our operations director, motor coach operators, coach maintenance staff, sales managers, sales coordinators, tour directors/escorts, event planners, and office staff we thank you and look forward to seeing you. Just, go with us!
“Happy New Year” Welcome to 2019! You will receive your 2019 catalog soon. In the meantime be sure to visit our website and Facebook page for tours.